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Refund & Replacement Policy
A legal disclaimer
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Effective Date: May 25, 2026
At Botanical Grounding, we take pride in creating high-quality, handcrafted wellness products made with care and intention. Due to the nature of our products, all sales are final and we do not offer refunds.
No Refunds
Please note that we do not provide refunds, returns, or exchanges for any purchased products.
We encourage customers to carefully review product descriptions and ingredients before placing an order.
Replacements for Damaged or Incorrect Orders
Customer satisfaction is important to us. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 5 days of delivery at:
Email: botanicalgrounding@gmail.com
When reaching out, please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
If approved, a replacement product may be sent at no additional cost.
Additional Information
Botanical Grounding reserves the right to deny replacement requests that do not meet the conditions outlined above.
By purchasing from our website, you acknowledge and agree to this Refund & Replacement Policy.
You may also want a short version for product pages or checkout, like:
All sales are final. No refunds or returns. Replacements are available only for damaged or incorrect items reported within 5 days of delivery.
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